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Testimonials


WHY PEOPLE CHOOSE US

While awards make us smile, it is the feedback and travel memories that our travelers share with us that really give us that warm fuzzy feeling inside. Testimonials by our travelers are a testament to the ingenuity and expertise of our travel specialists, the vast knowledge of our friendly guides and, the attention to detail of our customer care staff who are all located on the ground in our offices located across Latin America.

50 Best Tours

National Geographic Traveler included us in its elite list of “50 Tours of a Lifetime,” featuring the world's most innovative and immersive guided tours & experiences.

BBB

We operate with fairness, honesty and an open mind. We are accredited and complaint-free with a perfect A+ rating by the BBB.

TripAdvisor

Nobody knows our tours and level of customer service like the people who have experienced them. Read their reviews on TripAdvisor!

READ REVIEWS FROM HAPPY TRAVELERS

Because our trips are tailored to the people taking them, we form close relationships with our customers during planning. Hearing from them again after their trip makes our job all the more worthwhile. Thank you to all our amazing adventure seekers for sharing their trip photos and memories.

Kimber Korsgaard
from the United States to Peru

It was amazing to work with you.

Please remember that this was a very last minute trip. Most folks plan out the Inca Trail trek and Machu Picchu 6 to 12 months in advance, we did it in just a few weeks. We didn’t think it was possible, but you guys made it happen and we couldn’t be more grateful.

JULIANA – Working with Juliana (Travel Specialist) was AMAZING. She was always prompt and patient and kind. She made things happen and worked around some of our special requests. For example, when we wanted to stay at the same hotel prior to and following your portion of our trip, she made it happen. That was amazing. Thank you.

HOTEL – The hotel you picked for us was PERFECT. You seriously could not have picked a better hotel with a better location than the Tierra Viva Cusco Plaza. We absolutely loved it. The location being right off of the Plaza de Armas was magical. The room was quiet and comfortable, the hotel staff were incredibly helpful and accommodating. They even took care of a fragile piece of art for us while we were on the trek. And being able to come back to the same hotel afterwards was a great comfort. Thank you.

LOGISTICS – All the logistics ran like CLOCKWORK, it was amazing. From being picked up at the airport, being taken back to the airport, the pre-trek briefing at the hotel, the van ride to trail head, the train, the car ride back to Cusco, all of it ran so smoothly we actually couldn’t believe it. Thank you.

ROSIE – Rosie was also AMAZING. She was clear in her explanations of everything and made sure everything ran smoothly right up until the very last minute. She even stuck around at the airport and waited until our luggage was checked and that we were good to go for the flight back home. No one has ever done this before. Thank you for going above and beyond.

FOOD – The food on the Inca Trail was UNBELIEVABLE. Mike and I were expecting ‘camping food’. We were not expecting 5 star meals every day. Breakfasts, lunches, dinners, happy hours, everything we ate was INCREDIBLE. The soups alone were impressive. Each day a different soup, the spices were exquisite, everyone in our group loved the them. So many traditional flavors and unique meals. Your Inca Trail chef is truly a chef!

PORTERS – All the porters were wonderful. The campsites were wonderful. They ran everything with such proficiency. Very impressive.

And lastly…HERBERT, aka BEST GUIDE EVER. This is probably THE MOST IMPORTANT PART OF MY REVIEW:

You literally could not have picked a better guide and for this we thank you profusely. A guide can make or break an experience. In this case, he made our experience perfect. In fact, we’ve never had a guide as good as Herbert.

We had told Juliana that living in the mountains of Colorado as runners, mountain bikers, road cyclists and hikers, means that we are very fit and naturally very fast. This was actually the most stressful part of going into this adventure. Mike was absolutely sure that we’d have to hike with the slowest people, or that we’d have a guide that wasn’t as fit as us, both of which would be very very frustrating, especially for him. But when we realized how perfect Herbert was, we were delighted.

Not only is Herbert’s fitness level top notch but he is incredible at observing what his clients need. He saw Mike’s frustration at the initial slow pace (there were two other guides/groups within our big group) and saw how frustrated we were having to wait for the slow people, which is hard especially when you have to wait in the cold after being warm and sweaty. Herbert realized that he would have to adjust for us and Class Adventure Travel. We were able to hike at our naturally fast pace and he adjusted our trekking schedule to meet our needs. And because of this, an already magical trek was 50 times more magical because of Herbert. THANK YOU THANK YOU THANK YOU for picking the best guide ever for us. For any future trekking adventures we will use Class Adventure Travel and hopefully Herbert will be available. If we can request him, we most certainly will.

OVERALL – Overall, we thank you for everything. I have kept all of our email correspondence so that we can direct friends your way. We will absolutely recommend Class Adventure Travel to anyone and everyone! And for our super fit Colorado friends, we’ll let them know you have the perfect guide for them.

Sincerely,
Kimber Korsgaard & Michael Emanuele

Amanda Viitanen
from the United States to Brazil

Hi Vania,

We were so happy with our honeymoon adventure that we booked through Class Adventure Travel. Marc (owner) and Vania (who is with the customer care team) were both very responsive, accommodating and helpful during the planning process. Whenever I had a question about the water or anything else at any of the hotels, Vania always reached out on our behalf and promptly got an answer. The local guides they picked for us were fluent in English and very knowledgeable. Vania checked us in to each domestic flight and sent us the tickets the day before so we didn’t have to worry about anything during our travels. Vania also called ahead and let the hotels know we were on our honeymoon so we received a complimentary bottle of champagne at each hotel. We went to Manaus, the Amazon, Rio and Iguazu and each leg of the trip was top notch. We couldn’t be happier with the service we were provided and we highly recommend Class Adventure Travel if you are looking to plan your own South American excursion!

Thanks for everything,
Amanda

Eduardo Reyes & Family
from the Philippines to Chile, Brazil, Argentina & Peru

Hi Marcos,

Thank you so much for your kind words and we are glad that you love the pictures. We really had a good time in South America and this would not have happened without your help and good service from your company. We assure you that we will need CAT and your service again once we will travel to our next destination — Central America.

All in all: “It’s so Great and Beyond Our Expectations for this Tour!

Keep up the good work, Marcos!!!

Regards,
Eduardo